Shipping policy
Shipping Policy
Welcome to Sharpora! We are committed to delivering your orders as quickly and safely as possible. Please read our shipping policy below to understand how your order is processed and delivered.
1. Processing Time
- All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Delivery: Estimated delivery within 3 to 7 business days.
- Express Delivery: Estimated delivery within 1 to 3 business days (if applicable).
- Free Shipping: We offer free standard shipping on orders over a certain threshold (as specified during checkout promotions).
Note: Delivery times are estimates and may vary due to carrier delays or peak shopping seasons.
3. Cash on Delivery (COD) & Payment Methods
- We accept Cash on Delivery (COD) for eligible locations. Please ensure you have the exact amount ready at the time of delivery.
- For prepaid orders, payments can be made through our secure online payment gateways.
4. Order Tracking
Once your order has shipped, you will receive an email or SMS notification containing a tracking number that you can use to check its status. Please allow 24 hours for tracking information to become available.
5. Delivery Issues & Damaged Items
- Incorrect Address: Please ensure your shipping address is accurate during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Damaged or Missing Items: If you receive your order damaged or if items are missing, please contact us immediately at sharpora98@gmail.com with your order number and photos of the damaged item.
6. Contact Us
If you have any questions or concerns regarding your shipping, please reach out to us:
- Email: sharpora98@gmail.com